If you have been involved in an accident, you need to start the process of filing your claims paperwork quickly and efficiently.
Your broker or insurer will have provided you a claims helpline number or procedure for making a claim. This will often be found amongst your policy documents.
Things to remember when making an insurance claim:
- Report it quickly
- Check your policy to ensure that you are covered for what has happened
- Find all the documentation
- Get the facts straight
To file a claim that will give you a better chance of it being accepted:
- File your claim as soon as possible
- Give the details clearly
- Don’t exaggerate
- Document the damage
- Document and take note of the claims procedure
